David, I wanted to let you know that your mattress protector has been a huge success. In just one week I am dust mite free and can sleep again. The severe dermatitis I had is gone in one week. Prior to this my doctors couldn't even help me with antibiotics and prescribed creams. I even had a biopsy to find out what it was. Well done to you and thank you so much for providing a solution to an ongoing skin condition. Not anymore now. Your customer service is exceptional and I highly recommend you to anyone. You may use this as a testimony if you choose. 

- Michelle, Eastwood, NSW

Hi Brit, Ive been meaning to get back to you all week but life has got in the way. Im Caroline, Bens partner and i just wanted to thank you so much for putting your life and limb (or at least your dignity) on the line to get us our order so quickly. Ben was recently diagnosed with virulent allergy to dust mites, so we are completely revamping everything. Your products arrived in wonderful time and to be honest have completely exceeded my expectation based on the price we paid. Thanks again for being so lovely and thanks to your company for making such a great set of products for us. All the best take care. 

- Caroline, Elwood, Vic

Just a quick email to thank you. Your products arrived within 24hours of being ordered. Thank you for your extremely efficient service, we are very impressed. Also your lovely and friendly note you sent us is an indication of the importance you put on personal and efficent service. many thanks. 

 - Vikki, Bronte, NSW

Hi Admin, Just wanted to say a huge thanks to you. You have left me perplexed as to how you could deliver my order so quickly? I ordered this when I woke up at 6:30am and the order was on my door before I left for work today. I literally couldn't have ordered Pizza that quick around here! Your mattress cover also fits perfectly. Thanks for the amazing service. Please tell me what wizardry you used to make that appear at my front door so quick. Rgds. 

 - Denis, Turramurra, NSW

Hi David, just letting you know all our pillow covers and quilt covers arrived yesterday as planned and they were not lost at all, my wife signed for them when I was out. Appreciate all your assistance to track these down for us so quickly. I also wanted to report back and let you know that we saw a marked improvement in both of the kids breathing and neither of them are rubbing their eyes this morning. We will be back next week as we are going to do all the beds in our house next week now. Thank you again. 

 - Preet, Golden Bay, WA

Wow.. Was not expecting a reply at this time of the evening! Thank you for the quick reply to my question. I have purchased from before and I will make another purchase again for my Sister- in-law now that I know the most suitable product. Its nice to be treated like a person when shopping online and not like I am dealing with a computer. Your communication skills are excellent, other online sellers would get better results with your approach. Thanks again. Sal 

 - Salmat, Glenelg North, SA    

Hi DavidWow! Thank you for such a quick and positive response - on a Sunday night! What great service. I really appreciate it. No rush on the order. 

 - Darya, Forest Hill, VIC

Thank you so very much Brit for your immediate response and action, I dont think I've ever seen any better customer service in how you have handled my request, you are a credit to your profession.Thank you so much 

 - Lathe, Sanctuary Cove, Gold Coast

Hi Team,Just reporting back after a few weeks of radio silence. I need to express my thanks to you, you have actually saved our business from a huge loss of reputation and income at a really stressful time of year for us. Between your products and our pest controller we were back up and running in 48hours. We only lost one booking. I really appreciate you getting this order dispatched on Express Post on a Saturday for me. Your time on the phone was also priceless. We will be shopping with you again for our other properties in the next few months. 

 - Confidential, Air Bnb Super Host, Fremantle WA